Quality management in software enterprises…

Quality management system in software enterprises is becoming more and more effective. However, the number of enterprises developing their own systems is still limited...

In order for software enterprises to share experience with each other and exchange some concerns relating to quality management model, HCA and ICT Partnership held the conference “Quality management system in software enterprise” on 16th Aug 2007 in Hochiminh City.

The main topic of the conference focused on how to develop quality management process as well as some criteria and popular software development models such as CMMi, ISO 9001:2000 presented by experienced experts from leading software enterprises like FCG Vietnam, GSC, TMS, PSD, FPT Software and New Millennium.

Not totally optimist reality

Said Mr. Tran Lac Hong, vice-president of HCA, quality management system is the utmost concern of many software enterprises as well as software outsourcing customers because this is an important criteria to evaluate prestige and experience of an enterprise. Nevertheless, according to a survey one year ago, among software enterprise members of HCA, up to 60% did not have certifications and were not interested in quality management system.

“A majority of this kind of enterprise has small size and focuses on domestic market”, said Mr. Hong. According to a survey carried out by Carnegie Mellon University, up to March 2007, Vietnam had only 10 software enterprise using the model for evaluating CMM/ CMMi (Capability Maturity Model/ Integration) software production capacity.
Mr. Hong, however, rest assured that it is not imperative for small-sized to develop Quality management system. They can learn from experience and then apply flexibly into current production process to improve and upgrade their own product quality.

The necessary of flexible application.

Mr. Nguyen Cao Tung (from New Millennium Enterprise) said that quality in software quality management didn’t depend on itself only but also on other factors such as cost, flexibility/efficiency, dependability and speed/ productivity. A software enterprise should take use of all these factors to reach the highest quality and productivity at the lowest cost.

According to him, in order to successfully develop a quality management system, each enterprise needs, first of all, a leadership principle comprehensive with the outlook and long-term business objective. Besides that, an enterprise should know how to balance inner factors (internal capacity ) and outer ones (customers). He emphasized: “Working process must transparency and so do quality. In order to attract customers’ attention, a software enterprise should guarantee for both products and services”.
From the same view point, Mr. Ngo Van Toan (GCS Enterprise) added that an efficient quality management system should have the application and transfer from the top leaders of the company . “To GCS, quality management is an independent system and GSC only applies the main features of rational Unified Process. With the model that GCS is applying, capacity is the key factor and training plays a very important role”, said Mr. Toan.

Mr. Do Van Ngoc (FCG Vietnam) said that the key factor which helped FCG Vietnam reached CMMi level 5 in Jan-2005 ( focused on CMMi Initiative since 2001) was the comprehensive spirit from board of directors to all staff and the most important point was that the company had applied the available software production processes.

Mr. Ngoc told that on average, FCGV reached one-rank higher of CMMi for the period of 10 months. With the quality management FCG Vietnam is using, this is an open-structure in order to adapt with many different criteria and quality management models and a precious experience drawn from applying CMMi is that there is a need to maintain the awareness of Board of Directors. Along with that, FCG itself also develops software and tools to manage the current quality management system.

Mr. Tran Bang Viet (TMA) told that quality management system in general and quality criteria in private are used for all departments and TMA also develops a database system called “ Historical Data/ Project Knowledge Base” to reduce searching time when there’s a need for referencing or using at other projects. He added, “In the up-coming time (estimated Quarter 4/2008), TMA will upgrade into CMMi level 8 for Service 1.0).

Anh Khoa Reporter

(Source: PC World VN )

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PCs in Vietnam still at risk before Microsoft ends support for Windows XP

VietNamNet Bridge – Microsoft today reminded business and consumers in Vietnam with PCs still running Windows XP that it will officially retire service and support for Windows XP in six months’ time, on April 8, 2014.

With half a year left to this crucial milestone, there are over 5.3 million PCs in Vietnam, or four in 10 PCs, which are still running on Windows XP, an 11-year-old operating system no longer capable of handling sophisticated cyber-attacks and demands for more data privacy and productivity.

After April 8, 2014, Microsoft will no longer provide security updates, non-security related fixes, there won’t be a number to call for technical assistance, or online technical content updates for Windows XP. This means that users will no longer receive the updates that help protect PCs from harmful viruses, spyware, and other malicious software. This may result in downtime and software compatibility issues.

Microsoft urged all business and consumers still using PCs running on Windows XP to upgrade to either Windows 7 or Windows 8. According to the findings of Microsoft’s Security Intelligence Report, Volume 14, released in April 2013, Windows XP with SP3 is up to 56.5 times more vulnerable than Windows 8 RTM.

StatCounter figures for September 2013 show that Vietnam has one of the highest Windows XP installed bases in Asia Pacific. Windows XP still accounts for approximately 44 per cent of PCs in Vietnam. That’s equivalent to an alarming figure of 5.3 million PCs, which is roughly the population of Singapore. On the bright side, as of September 2013, consumers and businesses have been slowly upgrading to newer versions of the operating system, and at least 48 per cent of PCs are now on Windows 7 and 8.

Director of SMSP, Microsoft Vietnam, Pham Tran Anh said: “Clearly, there’s still a lack of urgency in organisations in Vietnam to make migration a priority. While no one likes change, consumers and businesses need to consider newer operating systems like Windows 7 or 8 in order to modernise their computing devices and to address sophisticated threats which can compromise the safety of their personal information.”

“This could result in additional costs associated with support and business continuity. With the typical deployment times for upgrades spanning from three to six months for small businesses, and more than six months for mid-sized businesses, we are really worried that companies in Vietnam are cutting it too close to the end of service date.

We’re committed to helping Vietnam upgrade,” he added.

Industry analysts have been advising businesses to move away from Windows XP over the past years. With six months to go before the end of service for Windows XP, IT analysts are stepping up their education efforts to drive a greater sense of urgency.

"Time is running out," said Handoko Andi, manager of Client Devices Research at IDC Asia/Pacific. "In order to make sure that PCs continue to be securely supported and operational, both consumers and businesses alike should be migrating to newer versions of the operating system now, given the termination of extended support for Windows XP in just six months’ time."

Source: VIR

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